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Parlour-Mate

Your friend in Parlour Administration

Parlour-Mate is a reliable, efficient and secured system that gives you peace of mind for your Funeral Parlour's Administration duties from start to finish.

Parlour-Mate

Your Friend in Parlour Administration

Parlour-Mate is a reliable, efficient and secured system that gives you peace of mind for your Funeral Parlour's administration duties from start to finish.

Features

  • Removal Administration
  • Quotation Generation
  • Client Invoicing
  • Parlour Stock Management
  • Statutory Requirement Checking (Death Certificate)
  • Graveyard Booking/Arrangement
  • Multi Parlour Branch Management/Coordination
  • Fleet Schedule Management
  • Driver Notification Services
  • Case File Management
  • Funeral Notice Service (SMS, E-mail, Telegram, Newspaper)
  • Program Creation Capabilities
  • Receipt Printing
  • Funeral Insurance Integration
  • Parlour Management & User Report
  • Theft & Fraud Prevention (Full Security and Auditing Logging)
  • Correspondence Management
  • Full Search Capabilities
  • Home Affairs Integration
  • Third Party Service Integration
  • Full Help
  • Post Funeral Analysis
  • Burial Packages Management

Target Market

  • Funeral Insurance Administrators
  • Funeral Insurance Brokers
  • Funeral Products Underwriters
  • Funeral Parlours

Parlour-Mate, a unique and dedicated system to simplify and automate your Parlour Administration.

These features will benefit you and your company in the following manner:

  • Feature
  • Removal Administration
  • Quotation Generation
  • Client Invoicing
  • Parlour Stock Management
  • Statutory Requirement Checking (Death Certificate)
  • Customization of the System
  • Fleet Schedule Management
  • Driver Notification Services
  • Case File Management
  • Funeral Notice Service (SMS, E-mail, Telegram, Newspaper)*
  • Program Creation Capabilities*
  • Receipt Printing
  • Funeral Insurance Integration
  • Parlour Management & User Reports
  • Theft & Fraud Prevention (Full Security and Audit Logging)
  • Correspondence Management
  • Full Search Capabilities
  • Home Affairs Integration
  • Third Party Service Integration
  • Post Funeral Analysis
  • What it Does
  • Assigns driver for collections
    Manages storage/mortuary activities.
  • Generates quotations for all Parlour services automatically.
  • Generate Invoices for payment automatically.
  • Manages Parlour stock (Lowering Devices, Coffins, Flowers, Tents, Chairs, etc.)
  • It allows you to automatically lapse un-paid policies in bulk or individually.
    Underwriter rates are paid for active policies only.
  • The system is multi user, multi branch and multi products for both small and large Funeral Parlours.
  • It helps to ensure that there are sufficient vehicles for the burial.
    Allocate vehicles automatically for the burial.
  • Sends SMS removal notifications to the driver.
    Sends SMS burial schedules to the driver.
  • It stores information of the entire service which can be retrieved at any time.
  • Notifies family and friends of funeral arrangements, Post Notification on Newspaper and Website.
  • Client can choose from various templates.
    It creates programs for the clients.
  • It allows you to capture payments and print receipts.
  • It can be linked directly to Funeral Insurance Administration System (FunPol).
  • Various Management and End User Reports can be generated automatically (i.e. Financial Reports, Membership Reports and Banking Reports etc).
  • Full access control. Robust audit trails.
    Scheduled back-ups. Instant Data restoration.
    Role based access. Web based interphase.
  • Captures all incoming and outgoing correspondence.
    Generates letters, SMS's, faxes and e-mails to clients.
  • Has search engine that helps to locate deceased data easily and keeps all their information.
  • It helps with validity of legal documents (Death Certificate, Identity Document etc).
  • The system keeps information of all your Service Provider details for future purposes (Coffin Supplier, Flower Service, Tent, Chairs and Car Hire etc).
  • It keeps feedback from clients about the standard of Funeral Service conducted (compliments/complaints letters).
  • User's Benefits
  • Records time of collection & delivery.
    Assist with Parlour exchange or removal requests.
  • Eliminates errors and fraud.
  • Eliminates errors and fraud.
  • Eliminates shortage of stock.
    Keeps you informed of all stock inventory.
    Reduces theft and misuse.
  • It saves you money while helping you to efficiently keep track of non-payment and lapsed policies.
  • The flexibility of the system allows you to set your own standards, settings and rules.
  • It helps to avoid time conflicts and late arrivals.
  • Process becomes quicker; saves time.
    Minimize costs.
  • It is efficient and secure.
    Information can be used for Marketing and
    Promotion purposes.
  • It saves them time and money. Improves client service. It markets your Parlour.
    It opens up other revenue streams for your Parlour.
  • Saves time and money.
    It adds value to your Parlour.
  • It eliminates theft and fraud.
    Makes administration easy.
  • Can initiate claims and confirmation directly from Parlour-Mate.
  • View business financial status and staff performances.
    Be informed of all aspects of your products and payments. Improving client service.
  • It is efficient, reliable and secure.
    It works to eliminate theft and fraud.
    Peace of mind for End User and Management.
  • It improves customer service and staff performance.
    Improves communication with clients.
    Improves administration.
  • It is efficient and secure.
  • It combats fraud and theft.
    Verifies Identity Document and Marriage Status.
  • Easy access to contact details of Service Providers.
  • It can be used to measure staff performance.
    Manages compliments and complaints.

FunPol Categories

  • Basic Requirements
  • Application Form
  • Application Process
  • Support
  • FAQ
  • Parlour-Mate Clients

Contact Details

DataOpt Building
59 Kemston Avenue, Benoni
P.O. Box 25, Benoni, 1501

T: 086 123 4568
F: 086 516 8033
E:

Service Mate

E:

FunPol

E:

Parlour-Mate

E:

Client Testimonials

Appreciation of Services Rendered

We want you to know that we are very pleased with the quality and efficiency of service you provide and sincerely appreciate your responsiveness in the way you conduct business. We therefore have recommended your company to others because of our satisfaction with your service.

We look forward to doing business with you for years to come.

Yours Faithfully

-M.S. Mogafe
Group Chief Executive
B3 Insurance Brokers

Appreciation of Services Rendered

The CBE would like to sincerely appreciate the quality, efficiency and responsiveness to its IT requirements throughout your engagement over the past years.

The CBE can recommend your company to others because of our satisfaction with your service should that be required by yourself or other parties.

We continue to look forward to this service and excellence in our current engagements

Yours Faithfully

-Freddy Peta
Finance & IT Manager
CBE / Council for the Built Environment

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