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Scheme Administration Services

Scheme Administration is a service designed to improve the company`s operational efficiency and helps your business in proper management of the entire administrative processes. We offer professional and highly competitive Administrative Services. We also have in-house developed system for your Administrative needs.

Scheme Administration Services

Scheme Administration is a service designed to improve the company`s operational efficiency and to help your business in proper management of the entire administrative processes. We offer professional and highly competitive Administrative Services. We also have an in-house developed system for your Administrative needs.

What we Offer:

  • Funeral Insurance Administration Services (All Insurance Administration Services e.g. Claims, Refunds & Management Reporting)
  • Data Capturing Services
  • Outsourced Call Centre Services (Premium Collections, Customer Service)
  • Lapsed Policy Revival/Reinstatements
  • Policy Amendments

Target Market

  • Funeral Insurance Administrators
  • Funeral Insurance Brokers
  • Funeral Product Underwriters
  • Funeral Parlours
  • Private Companies
  • Government
  • Statutory Bodies

These features will benefit you and your company in the following manner:

  • Feature
  • Funeral Insurance Administration Services (Claims & Refunds)
  • Data Capturing Services
  • Outsourced Call Centre Services
  • Lapsed Policy Revival/Reinstatements
  • Policy Amendments
  • What it Does
  • We offer Full Administration Services e.g. Claim Handling & Processing Refund Administration New Policy Capturing Amendments Product Administration/Management Day to Day Call Handling Management Reporting Complaints Handling Compliance Management Product Sales and Marketing
  • All data is entered accurately and verified, eliminating errors. With the availability of 20 over experienced data capturers, excellent processing speed is guaranteed. From receiving the printed data to delivering the final product. Scanning of documents onto the system. Captured data can be delivered in whatever formats you want e.g. CSV, Excel, Word etc.
  • Agents are trained to take high volumes of calls quickly and with courtesy. Our Call Centre is equipped to handle both incoming and outgoing calls on your behalf. Debt Collection. Sourcing New Business. Follow up on new business leads. Helping clients with queries.
  • We reinstate/revive your old lapsed book. You only pay for revived policies. We source new business from your list or our extensive lists.
  • Amend policies as per your client's request. Maintain updated information about your clients.
  • User's Benefits
  • Helps you ensure compliance of your administration. Eliminates fraud. Frees up your time to concentrate on marketing and sales for your product. Reduces client complaints. Improves client service. Is a one-stop administration hub. Saves you from high administration costs for staff overheads equipment and services capital layout.
  • By outsourcing these functions, you have access to experts in the field, and do not have to be concerned about all the administration involved in additional recruitment. Our Capturers are trained and motivated to give you the service you deserve. You are moving from manual to electronic system. Administration becomes easy.
  • Helps to generate more revenue for your organization. It minimizes customer complaints. Improves your company's customer service. You are able to manage your company resources better and save costs. You can get statistics about people's needs.
  • You will generate more revenues. You can get statistics about what people need to improve your customer service.
  • You will have accurate information of a client's details. Improves your customer service.

Scheme Categories

  • Application Form
  • Application Process

Contact Details

DataOpt Building
59 Kemston Avenue, Benoni
P.O. Box 25, Benoni, 1501

T: 086 123 4568
F: 086 516 8033
E:

Service Mate

E:

FunPol

E:

Parlour-Mate

E:

Client Testimonials

Appreciation of Services Rendered

We want you to know that we are very pleased with the quality and efficiency of service you provide and sincerely appreciate your responsiveness in the way you conduct business. We therefore have recommended your company to others because of our satisfaction with your service.

We look forward to doing business with you for years to come.

Yours Faithfully

-M.S. Mogafe
Group Chief Executive
B3 Insurance Brokers

Appreciation of Services Rendered

The CBE would like to sincerely appreciate the quality, efficiency and responsiveness to its IT requirements throughout your engagement over the past years.

The CBE can recommend your company to others because of our satisfaction with your service should that be required by yourself or other parties.

We continue to look forward to this service and excellence in our current engagements

Yours Faithfully

-Freddy Peta
Finance & IT Manager
CBE / Council for the Built Environment

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